HR is no longer just about benefits and
administration. It is now an extension of a business’s strategy and has become
a business partner that can make or break a company.HR professionals are
increasingly expected to be well-versed in analytics and make data-driven
decisions. The finance function was also a tactical one that has transformed
into a strategic area of the business.
CFOs must educate human resource managers so
they understand the business, where the company is going, and the challenges it
faces in finding the right people and filling the correct roles. They should be
empowered to be proactive instead of reactive, especially in today's market,
where many employers are struggling to find the right talent.
Following
are four effective ways CFOs can get involved with HR.
1-Involve
HR in corporate planning processes.
Human resources professional needs to
understand where your business is heading. HR is most effective in
strategic areas when it fully understands the need for succession
planning, talent sourcing, employee satisfaction, and retention.HR and finance need to
share information so that both can make the best decisions. Finance works with
quantitative data, but does not always have the insight into employee issues
that will have an impact on the budget.
The executive team should be sharing very
specific information with HR such as what resources, capabilities, and skill
sets will be needed to keep the company competitive.
HR departments are most effective when they
understand the key metrics that are driving a business’s decisions.
2-CFOs
need to help HR to enhance its key metrics capabilities.
HR does not always have the insight into the
key business priorities that should dictate the company's people strategy. The
more HR understands about the business and its people needs, the more it can
deliver on those key metrics.
Are you trying to onboard new customers faster?
Add more prospects to the pipeline? Improve your product? The type and quality
of talent HR recruits is essential to achieving these goals.
3-Hold
HR to a high level of success accountability.
Well defined metrics that measure success
should be a key component to HR management. Finance function and other
departments use those metrics to measure their success and HR should be held to
the same type of accountability.
Sales has quotas to meet; marketing has costs
per acquisition, operations has time from scoping to launch or quality metrics.
The CFO should push HR to track retention, measure employee satisfaction, and
do compensation analysis versus the rest of the industry.
4-Career
development should be a key component for success.
An HR department's success should not end after
it has found the perfect candidate and completed the onboarding process.HR and
all managers have a responsibility to help employees with career development,
both during their time with the company and beyond.
The CFO can advocate for employee development
within the executive team to ensure that HR gets the needed resources. Because
there is often no immediate return on investment, the CFO may need to give
weight to the initiative to get executive buy-in.
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