FAIZ SPEAKS

Management is not a popularity contest. If you try to please everyone, you’ll wind up pleasing no one. There are proven ways to become the manager everyone wants to work for: 1- Demand excellence.   If you do not demand excellence, that is what you’ll get, a department full of mediocrity. When you ask people to describe the best manager they’ve ever had, no one says “it was the slacker manager who played words with friends all day” No, it was the one who pushed us and challenged us to do things that we never thought we could do. 2- Be passionate. If you are not passionate, why will people want to go extra mile for you? Go all out for your people.The idea of checking your emotions at the door is ridiculous. If you are excited about the work you are doing and the people you are helping, let people know. Scream it from the mountain. Passion is contagious. 3- Believe in your people.  Be their fan. Let them know it. Believe in them more than they believe in ...

Most of the time our less-than-stellar Emotional Quotient (EQ) probably hold us back from achieving our full potential. It is important to realize that high IQ and vision are of little importance without understanding human emotions. We learn through our daily life that we can't get anything done unless we work with other people. You can get better at working with other people by following nine practices of emotional intelligence. 1. Realistic self-confidence. This mean you understand your own strengths and limitations; you operate from competence and know when to rely on someone else on the team. You should not be afraid to admit that you do not know something or you could not do everything well. Details are important and you must feel fortunate that you are working with other people who pride themselves on getting the details right, all the time. 2. Emotional insight. This mean you understand your feelings. Being aware of what makes you angry, for instance, can hel...

Technology is involved in almost everything we do. There are few moments in life when it has no influence. Yet when you are face to face with someone, in a real and authentic interaction, you are on your own. There is no time delay to think of your response and no screen to hide your reaction. Everything is happening in the moment. Without sound communication skills, an excited sales person can seem aggressive, an employee in need of guidance can seem like they lack competence and a leader wanting to help can come across as a micro manager. Effective interpersonal communication stems deeper than the words that are spoken, in fact it lays in the balance of how self-aware and emotionally intelligent each person is. What is self-awareness? Self-awareness is having a clear perception of your character and personality. It is being aware of how you feel towards certain things, your behavior in different situations, your strengths, weaknesses and any habits you have pi...